Our Services

Six services. Built to work together.

Every service we offer is designed to complement the others. You can start with one and add more as you grow — or let us handle everything from day one.

Service 01

Content Strategy

The plan that makes everything else work.

Without a strategy, social media is just noise. We build a monthly content plan around your specific goals, your audience's behaviour, and the platforms that matter for your business. Every post has a purpose.

Who it's for

Every client — this is the foundation of everything we do.

Expected outcome

Clients who start with a defined strategy see 2x more engagement within the first 30 days compared to posting without a plan.

What's included

Monthly content calendar (30–60 days ahead)
Platform-specific content mix (education, entertainment, promotion)
Audience persona research & updates
Competitor analysis and benchmarking
Content pillar development (the 4–5 topics you own)
Seasonal and campaign planning
Service 02

AI-Powered Content Creation

Fast. On-brand. Actually good.

We use AI to dramatically speed up production — but every caption, graphic concept, and video script is reviewed and refined by a human before it leaves our hands. You get agency-quality content without agency timelines.

Who it's for

Businesses that need consistent, polished content without hiring a full creative team.

Expected outcome

Average 4-day turnaround from brief to approved content calendar. Most clients reduce their own time spent on social to under 30 minutes per week.

What's included

Caption copywriting (long-form, short-form, story-format)
Graphic content briefs and design direction
Short-form video scripts (Reels, TikToks, Shorts)
Hashtag research and strategy
Content repurposing across platforms
Static, carousel, and video formats
Service 03

Community Management

Relationships that convert.

Social media is a two-way conversation. We respond to comments, DMs, and reviews on your behalf — in your voice — building the kind of relationships that turn followers into customers and customers into referrers.

Who it's for

Any business that receives meaningful social engagement — especially restaurants, wellness brands, and local service businesses.

Expected outcome

Clients with active community management report 60% more inbound DM inquiries within 60 days.

What's included

Daily comment monitoring and responses
DM management and inquiry routing
Google and platform review responses
Crisis management and escalation protocols
Proactive engagement (commenting on relevant accounts)
Monthly community health report
Service 04

Analytics & Reporting

Numbers that mean something.

We filter out the vanity metrics and focus on what actually matters for your business: reach, saves, website clicks, DMs, and the content types driving them. Every month, you get a clear report — no jargon, no fluff.

Who it's for

All clients. You should always know what's working. We make that easy.

Expected outcome

Clients consistently cite our reporting as the most transparent they've experienced from a social media provider.

What's included

Monthly performance report (all managed platforms)
Top-performing content breakdown
Audience growth and demographic shifts
Engagement rate trends
Website click and conversion tracking
Competitor benchmarking (quarterly)
Recommendations for next month
Service 05

Paid Social Ads

Precision targeting. Real ROI.

Organic reach only goes so far. We run targeted paid campaigns on Meta, TikTok, and LinkedIn — from creative and copy to audience building, testing, and optimization. We treat your ad budget like it's our own.

Who it's for

Growth and Scale plan clients, or businesses ready to amplify organic content with paid reach.

Expected outcome

Average 3.8x ROAS across managed client ad accounts. Local service businesses typically see cost-per-lead drop 40–60% vs. running ads without a strategy.

What's included

Campaign strategy and goal alignment
Ad creative (copy + visual direction)
Audience research and targeting setup
A/B testing across creative and audiences
Budget optimization and bid management
Weekly performance monitoring
Monthly ad performance report
Service 06

Brand Voice Development

Sound like yourself — consistently.

Your brand voice is the personality behind every post, every caption, every comment reply. We define it, document it, and use it as the foundation for everything we create — so your content always sounds like you, even when we're the ones writing it.

Who it's for

Every new client. Included in all plans as part of onboarding.

Expected outcome

Clients report significantly higher content approval rates once their brand voice guide is established — fewer revision rounds, faster publishing.

What's included

Brand voice audit (existing content review)
Tone of voice definition (3–4 primary traits)
Vocabulary and language guide (words to use and avoid)
Example content in brand voice
Platform-specific voice adaptations
Brand voice guide document (yours to keep)
Get Started

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